Terms & Conditions | May 2017

The Terms and Conditions on this page have been updated, effective June 1st 2017.
View Our Current Terms and Conditions Here


1.1 The use of we us or our in this document refers to MyGuestlist (MyGuestlist Pty Ltd or where appropriate our Personnel.

1.2 The use of you or your in this document refers to the Client.

1.3 All other terms are defined and used as set out in Schedule 1




2.1 We will provide the Services to you during the Term.

2.2 Our agreement with you is governed by:
(a) this document;
(b) your Application; and
(c) our Directions.

2.3 Our agreement with you will come into effect when we notify you that your Application has been accepted.

2.4 From time to time, MyGuestlist may amend this Agreement, in its sole discretion, by posting updated versions of the Agreement at www.myguestlist.com.au or by notifying Customer by other means. All such modifications to the Agreement shall become effective upon the posting of the revised Agreement to www.myguestlist.com.au or by the receipt of notification of a change to the Agreement by the Customer. Continued use of the service after such time that amendments are posted on www.myguestlist.com.au signify the Customer’s agreement to the amendments.




3.1 Minimum Commitment Subscription Agreements:
​(a) ​
This agreement shall be valid from the commencement date for the minimum period identified in the Subscription Information schedule and shall automatically convert to month to month at the end of the minimum commitment term unless either party terminates this agreement by given at least thirty (30) days written notice to the other Party. Once the initial term is completed, this agreement can be terminated by giving at least thirty (30) days notice in writing to the other Party.

Subscription Agreements​:​
​(a) ​
This agreement shall be valid from the commencement date and shall continue month to month until either party terminates the agreement by giving at least thirty (30) days written notice to the other party.




4.1 We will:
(a) make the Services available to you during the Term; and
(b) provide other information in relation to the Services as you may reasonably request for the purpose of using the Services.

4.2 From time to time, we may provide you with Documentation for your use.




5.1 To enable you to use access the Services, we will provide you with personalised Security Details.

5.2 At all times, you will be responsible for the use, supervision, management and control of the Security Details. You must use your best endeavours to safeguard the Security Details and prevent the Services from use by unauthorised third parties.

5.3 You will be responsible for any (authorised or unauthorised) use or access to the Services by a third party using your Security Details.

5.4 You must immediately notify us in writing if you become aware of any actual or potential unauthorised use of the Security Details.

5.5 We may have to restrict or prohibit your use of the Services at various times in our absolute discretion including for a breach of this clause. You must abide by all restrictions or prohibitions on access which are imposed by us.




6.1 Where necessary for use of the Services, we will provide you with the Telephone Numbers.

6.2 We may change the Telephone Numbers and the terms and conditions on which the Telephone Numbers are made available to you from time to time.

6.3 If we change the Telephone Numbers, we will:
(a) provide you with notice and inform you of the proposed dates from which the changes will apply; and
(b) use our reasonable endeavours to ensure that replacement Telephone Numbers are made available to you provided that the total number of Telephone Numbers made available and the costs for your use accords with the total number of Telephone Numbers approved for your use.




7.1 You will arrange for:
(a) your own internet access and any other equipment or services required by you to access the Services;

7.2 You must immediately notify us in writing if you become aware of you being unable to access the Services.



8. FEE

8.1 You will pay us the Fee:
(a) upfront and prior to us providing the Service; or
(b) within 14 days of us sending a Tax Invoice;
whichever we request.

8.2 You will pay us interest on any overdue amounts owing to us at the Rate.

8.3 We can alter the Fee and the Rate at any time by providing you with 30 days written notice. After the end of that period, you will be bound by that alteration unless you terminate our agreement in accordance with this document.

8.4 We can, in our absolute discretion, set off any amount you pay us against any amount you owe us.

8.5 If payment is not made in full by the due date you will be liable for any and all legal and or collection costs.

8.6 With your consent, we may alter the Services provided to you and in that case, you agree to pay our additional fees associated with that alteration.

8.7 If requested by us, you will provide us with Security to secure any amounts you owe or will owe us.

8.8 You must provide us with a valid credit card number belonging to you with available credit sufficient to pay the applicable Service Fees. You authorize us, from time to time, to make all charges described in this Agreement to your credit card account. In the event that you cancel this credit card or it is otherwise terminated, you must immediately provide us with a new valid credit card number. You authorise us, from time to time, to undertake steps to determine whether the credit card number you have provided to us is a valid credit card number. In the event that you do not provide us with a current valid credit card number with sufficient credit upon request during the effective period of this Agreement, you will be in violation of this Agreement, and we may terminate this Agreement with You. In the event that you provide us with a debit card number instead of a credit card number, you authorize us to make all charges described in this Agreement to your debit card account.




9.1 We own the MyGuestlist Intellectual Property.

9.2 We will use the MyGuestlist Intellectual Property to provide you with the Services.

9.3 You are not licensed to use the MyGuestlist Intellectual Property in any way.

9.4 Despite anything else in our agreement, the MyGuestlist Intellectual Property remains our
property in all respects regardless of any modification by you or a third party.

9.5 You must immediately notify us in writing if you become aware of any actual or potential unauthorised use of the MyGuestlist Intellectual Property.




10.1 You represent and warrant as at the date of this document and at all times during the Term, that:
(a) you have the power and authority to enter into and perform your obligations under this document;
(b) you have taken all necessary action to authorise the signing, delivery and performance of this document;
(c) by the signing and in and during the performance of this document, you will not violate:

(i) any law, authorisation, ruling, consent, judgment, order or decree of any governmental agency or other body;
(ii) your constitution, rules, by-laws and other governing documents, directives and resolutions;
(iii) any contractual obligation; or
(iv) any intellectual property rights of any person;

(d) you will comply with all laws (including Privacy Laws and SPAM laws) and all laws associated with and all reasonable directions provided by us associated with your access to and use of the Services and the Telephone Numbers;
(e) you will not copy, reproduce, modify, alter, reverse assemble or reverse compile the MyGuestlist Intellectual Property other than provided for in our agreement;
(f) you and your Personnel will not do anything which is of an offensive, illegal, fraudulent or defamatory nature which may bring disrepute or harm to us, our Personnel, the Services and our Facilities;
(g) you will not:

(i) transmit computer worms, viruses or any other malicious material or content;
(ii) create or send any electronic messages to third parties fraudulently claiming to be or representing any business or entity;
(iii) create or send any electronic message which contains any obscene, sexually explicit, racist, abusive or defamatory material or any material which breach any law;

(h) the information contained in the Application:
(i) is true and correct and will remain true and correct during the Term; and
(ii) does not mislead or deceive; and

(i) you will do everything necessary (including providing us with any information) if we request for any purpose associated with providing the Services (including for the purpose of undertaking credit checks);
(j) you will verify and amend the Documentation to ensure it protects your
interests and complies with all laws;
(k) you understand that third parties may use the Services during the Term; and
(l) you understand that provision of the Services and the Telephone Numbers are based upon services provided by third parties and accordingly, our ability to provide the Services and the Telephone Numbers will be affected by those third parties.




11.1 We warrant that:
(a) we have the power and authority to enter into and perform our obligations under this document;
(b) by entering into and complying with our obligations under this document, neither us nor our Personnel will be in breach of any agreement or undertaking with any other person.

11.2 To the maximum extent permitted by law, we do not warrant that:
(a) the Services are fit for or suitable for any particular purpose or of merchantable quality;
(b) the Documentation is up-to-date or contains all the necessary information required to satisfy all laws;
(c) you will have uninterrupted and fault-free access to the Services and the Telephone Numbers;
(d) all electronic messages will be transmitted or delivered successfully or in a timely manner.

11.3 Subject to clause 11.4, any condition or warranty which would otherwise be implied in our agreement is excluded.

11.4 Where legislation implies in our agreement any condition or warranty, and that legislation avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of or liability under such condition or warranty, the condition or warranty shall be deemed to be included in our agreement. However, our liability for any breach of such condition or warranty will be limited, at our absolute option, to one or more of the following:
(a) if the breach relates to goods:

(i) the replacement of the goods or the supply of equivalent goods;
(ii) the repair of such goods;
(iii) the payment of the cost of replacing the goods or of acquiring equivalent goods;
(iv) the payment of the cost of having the goods repaired; or
(v) the refund of any Fee paid; and

(b) if the breach relates to services:

(i) the supplying of the services again;
(ii) the payment of the cost of having the services supplied again; or
(iii) the refund of any Fee paid.




12.1 You release us and our Personnel from all Claims associated with:
(a) any acts or omissions of you or your Personnel in relation to your use and access to the Services (including the sale or provision of any content to third parties);
(b) your breach of this document;
(c) the infringement of the MyGuestlist Intellectual Property or the intellectual property rights of any third party by any act or omission of you or your Personnel;
(d) any reliance by you on the Documentation and any representations made by us or our Personnel in connection with the Services and the Documentation (unless otherwise stated in this document).

12.2 You also release us and our Personnel
from any loss of profits or consequential or indirect loss or damage resulting
(a) any access to or use by you of the Services;
(b) any disruption to your facilities, corruption or loss of data, inconvenience or damage to your business or trade associated with your access to or use of the Services.

12.3 You indemnify us and our Personnel from all Claims associated with the matters set out in clauses 12.1(a) to (d)
(inclusive) and clauses 12.2(a) and (b).




13.1 Without limiting the generality of any other clause in this document, either party may terminate our agreement immediately by notice in writing if:
(a) a party breaches any of its obligations under this document in circumstances where the breach is not capable of rectification;
(b) a party breaches any of its obligations under this document, and then fails to rectify the breach within 10 Business Days of it receiving a notice from the other party identifying the breach; or
(c) a party becomes or resolves to become subject to any form of insolvency administration, dissolution or winding-up.

13.2 We may suspend the Services and/or terminate our agreement immediately by notice in writing if you:
(a) fail to pay Fee when it falls due;
(b) you breach the terms of this document;
(c) in our absolute discretion, you or your Personnel do anything to compromise the technical integrity, operation or viability of our Services.

13.3 If we terminate our agreement due to your default, we can retain any part of the Fee you have paid prior to the termination and the balance of the Fee (if any) not paid at the date of termination will become immediately due and owing.

13.4 Upon termination of our agreement:
(a) we will immediately cancel your Security Details and access to the Services
and Telephone Numbers;
(b) you will immediately return to us all information and material provided by
us to you under our agreement;
(c) we may extract and provide you with the Data upon payment of all outstanding Fees and a further extraction fee (if any) nominated by us at our sole discretion.

13.5 Any termination under this clause is without prejudice to any other rights, liabilities or obligations accrued at the date of termination.




14.1 From time to time, we may modify our Services and in that case, we use our reasonable endeavours to ensure that such modification does not adversely affect you.

14.2 If, for any reason, we cannot make the Services available to you during the Term, we will:
(a) provide you with written notice of that as soon as practicable; and
(b) use our reasonable endeavours to make another comparable services available to you during the Term on the same terms.

14.3 We may cancel your use of the Services if, in our absolute discretion providing the Services becomes unlawful or will cause a breach of law.



15. DATA

15.1 You own the Data and you grant us a non-exclusive perpetual and royalty free licence to use the Data:
(a) to provide the Services to you; and
(b) for other purposes in accordance with clause 15.2.

15.2 We may:
(a) use the Data to create a personalised experience
for providers of the Data who are contacted through the Services;
(b) aggregate the Data in order to improve performance and the nature of the Services;
(c) use the Data to produce generic depersonalised profiles (such as the preferences of customers) to enhance the provision of the Services;
(d) analyse the Data to various purposes such as benchmarking, market research and product analysis generic to industries. in relation to both your and our other clients’ use of the Services.

15.3 Both we and you must:
(a) comply with the Privacy Laws and SPAM Laws; and
(b) notify all persons from whom you collect the Data that that information will be used by us in accordance with clauses 15.1 and 15.2.
(c) allow the providers of the Data to alter the data
in any way required, including but not limited to permanent deletion.

15.4 We will never:
(a) distribute your data to third party organizations without your prior

15.5 In extreme circumstances (such as to notify a person of an error), we may directly contact the persons from whom you collect the Data.




16.1 Either party must not, without the prior written approval of the other party, disclose the other party’s Confidential Information.

16.2 A party will not be in breach of clause 15.1 in circumstances where it is legally compelled to disclose the other party’s Confidential Information.

16.3 Each party must take all reasonable steps to ensure that its Personnel do not make public or disclose the other party’s Confidential Information.

16.4 Notwithstanding any other provision of this clause, either party may disclose the terms of our agreement (other than Confidential Information of a technical nature) to related companies, solicitors, auditors, insurers or accountants, and will ensure that every person to whom that disclosure is made uses that information solely for the purposes of advising or reporting directly to that party.

16.5 This clause will survive the termination of our agreement.




17.1 Neither party will be liable for any delay or failure to perform its obligations pursuant to this document if such delay is due to Force Majeure.

17.2 If our delay or failure to perform our obligations due to Force Majeure exceeds a reasonable
period as we determine, we may immediately terminate the document on providing written notice to you.



18. GST

18.1 All amounts stated in the Application are exclusive of GST unless otherwise stated.

18.2 If GST is payable on a Taxable Supply made or required to be made under this document by us, you must pay the amount of the GST to us as an additional amount when we provide a Tax Invoice to you
for the relevant Taxable Supply.




19.1 All notices given under this document must be in writing and may be delivered in person or by mail or email or sent by facsimile transmission to their Address. You may change your particulars for
service by notice in writing to us.

19.2 A notice sent by post will be deemed received three days after posting.

19.3 A notice sent by facsimile transmission will be deemed received on the date stated on the facsimile transmission report produced by the machine sending the facsimile.

19.4 A notice sent by email transmission will be deemed received on the date stated on the email transmission.




20.1 Governing Law
This document will be construed in accordance with the laws in force in
Victoria and the parties submit to the jurisdiction of the Courts of Victoria.

20.2 Stamp Duty and Legal Fees
Each party will bear its own legal and other costs and expenses relating to this document. You must pay any stamp duty.

20.3 Amendments
We may amend this document at any time in our absolute discretion by providing you with notice. You may not amend this document unless it is in writing and signed by both you and us.

20.4 Joint and Several
An obligation of two or more persons under this document binds them jointly and severally and every expressed or implied agreement or undertaking by which two or more persons derive any benefit in terms of this document will take effect for the benefit of those persons jointly and severally.

20.5 Severability
If any provision in this document is invalid or unenforceable this document will remain otherwise in full force apart from such provision, which will be deemed deleted.

20.6 Waiver
The failure of a party to this document to enforce a provision or the granting of any time or indulgence will not be construed as a waiver of the provision nor of a waiver of the right of the party at a later time to enforce the provision.

20.7 Assignment
You may not assign your rights or obligations under this document without our prior written consent which consent we may give or withhold or give on conditions in our absolute discretion. We may assign our rights or obligations under this document at any time in our absolute discretion.





In this document:
Address means your address and our address as set out in the Application.
Application means the written application or on-line purchase order prepared by you and submitted to us for your use of our Services.
Business Days means a day when the banks are open for business in
Melbourne, Victoria.
Client means the person or entity set out in the Application.
Claim means in relation to a person, a claim, demand, remedy, suit, injury, damage, loss, cost, liability, action, proceeding, right of action, claim for compensation or reimbursement or liability incurred by or to be made or recovered by or against the person, however arising and whether ascertained or unascertained, or immediate, future or contingent.
Data means all personal information collected by you from individuals including your customers, potential customers, employees and contractors.
Documentation means any standard documentation provided by us online or offline for use in your business including privacy statements and terms and conditions.
Directions means all lawful directions we give to you or your Personnel.
Facilities means all our software,hardware and other facilities associated with provision of the Services.
Fee means the fee set out in the Application.
Force Majeure means circumstances beyond the reasonable control of a party which results in that party being unable to perform an obligation of this document on time or at all, and
includes but is not limited to:

(a) acts of God,
lightning strikes, earthquakes, floods, storms, explosions, fires and any other natural disasters;
(b) acts of war, acts of public enemies, terrorism, riots, civil commotion and sabotage; and
(c) strikes or other industrial action or disputes not involving employees, members or participants of the party seeking to rely on the Force Majeure event.

GST has the same meaning as in the GST Act.
GST Act means the A New Tax System (Goods and Services Tax) Act 1999.
MyGuestlist means MyGuestlist Pty Ltd trading as MyGuestlist
MyGuestlist Intellectual Property means any Intellectual Property Rights owned or used by us
under licence including the registered and unregistered trade marks of us including all names, logos, graphics, domain names and URLs of us and any variant of them.

Intellectual property rights include:

(a) inventions, discoveries and novel designs, whether or not registered or registrable as
patents or designs, including developments or improvements of equipment, products, technology, processes, methods or techniques;
(d) copyright (including future copyright) throughout the world in all literary works, artistic works, computer software, and any other works or subject matter in which copyright subsists and may in the future subsist;
(e) trade secrets; and
(f) trade marks.

Rate means the rate of 1.25% per calendar month calculated daily.
Personnel in relation to a party means the party’s officers, office-holders, committee, members, employees andcontractors.
Privacy Laws means all applicable privacy laws including the Privacy Act 1988 (Cth) and the National Privacy Principles.
Services means the services offered by us to you from time to time and as set out in the Application.
Security means any enforceable obligation to secure amounts owed by you to us from time to time.
Security Details means a log-in identification and password to enable you to access the Services.
SPAM Laws means all applicable laws relating to the sending of electronic communications. including the Spam Act 2003 (Cth)
Taxable Supply has the same meaning as in the GST Act.
Tax Invoice has the same meaning as in the GST Act.
Telephone Numbers means the telephone number(s) which we notify you of from time to time.
Term means the date of the Application until this agreement is terminated.


In this document:

(g) words in the singular include the plural and vice versa;
(h) words indicating any gender indicate the appropriate gender;
(i) where a word or phrase is given a particular meaning, other parts of speech and grammatical forms of that word or phrase have corresponding meanings;
(j) a reference to a person is to be construed as a reference to an individual, body corporate, unincorporated association, partnership, joint venture or government body;
(k) any reference to a party includes that party’s executors, trustees, administrators, successors in title and assigns;
(l) references to any document (including this document) include references to the document as amended, consolidated, supplemented, novated or replaced and includes all Schedules and Annexures
to this document;
(m) a reference to a Statute includes a reference to or citation of all enactments amending or consolidating the Statute and to an enactment substituted for the Statute;
(n) monetary references are references to Australian currency; and (o) headings are included for convenience only and do not affect interpretation of this document.